Ideally, if you have processes in place for regular one-on-one meetings between the consultant and a Head Start supervisor, as well as regular reporting to other groups such as the mental health work group — the HMHSAC, the leadership team, Policy Council, and governing board — you will identify any concerns with your program’s mental health approach and services before serious problems emerge. Continuous quality improvement is based on the premise feedback that leads to growth and improved practice. Your role as an administrator is to make sure that this feedback is regular, early, constructive, and growth oriented. It is not focused on finding fault or assigning blame.
However, it is possible that you will need to make changes in how consultation services are delivered or who delivers them within your program. Having the “right” consultant — one who is a good fit for your program’s needs and who understands your consultative model and approach to mental health — is essential. Ultimately, it is the responsibility of the administrator to determine when to change the consultant or consultation approach.
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Resource Type: Article
National Centers: Health, Behavioral Health, and Safety
Audience: Directors and Managers
Last Updated: August 6, 2025